Q. Do I need to book? 

A. Yes, you do! Don’t just turn up, you may be very disappointed as most nights sell out.

Q. How do I book?

A. You can book in the farm shop or over the phone on (0151) 648 7838  OPTION 2  or online.

Internet bookings are 50p per ticket cheaper than phone bookings

Q. How / when do I get my tickets? 

A. Tickets aren’t posted out, you collect them when you turn up on the night.  

Q. I need to cancel my tickets- how do I do this?

A. As stated in the terms and conditions there are no ticket refunds for any reason. If you're not able to come then please give/sell your tickets to friends or neighbours. It may be possible to transfer your tickets to another time if it's more than 10 days before your booked ride.

Q. I need to transfer my tickets to another time- how do I do this?

A.  Tickets can be transferred to another date or time at our discretion when possible. This can only be done more than 10 days before your booked ride time. A  £5.00 administration fee applies to any ticket changes.

Q. I can't remember which date/time I have booked for. How can I check?

A.  For all internet ticket bookings please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order number and surname. For rides booked over the phone then please call (0151) 648 7838   OPTION 2

 Q. Is the ride suitable for my x year old??  

A. Yes it is. There are three different ride intensities to suit all age groups. Go and read the description of the FUN, FRIGHT and FEAR rides and make your choice. We find it difficult to give exact ages as it does depend on the child, you know him or her best! 

Q. Do babies go free of charge? 

A: Children under one year old go free, but only on the FUN rides. The FRIGHT and FEAR rides are definitely not suitable for babes-in-arms. Please don't bring them.

Q. Do I have to accompany my children? 

A: There must be someone 18 or over in any group. Under 18s without adequate supervision will be refused entry. The supervisor needs a ticket for the event.

Q. What if I'm late? 

A. Please arrive at least 10 minutes before your ride time. If you're late you will miss the Haunted Hay Ride but you'll still be able to go on the other attractions.

Q: Will I get scared?

A: Yes, that's kind of the point. There are exits in all three attractions should you really want to leave.

Q:When can I go to the Nightmare Circus and Creepy Cottage?

A: The Creepy Cottage and Nightmare Circus will be open from 8.30pm on Preview nights and 6.30pm on Standard and Premium nights. You can go any time between then and the end of Scareshow around 10.45pm, before or after your ride.

Q: What's the difference between Preview, Standard and Premium nights?

A: There isn't any difference in what's on offer, you get exactly the same ride. To try and space people out a little and give people the chance to come and see the show at a reduced price, we have the Preview weekend. Premium is so-called because they are the most popular dates.

Q. Can I book a group visit? 

A. You can, but please book early. There is a separate eating area that you can have for an extra charge. Sorry, but due to the high demand for this event there are no group discounts. For groups bigger than 30, you’ll have separate Haunted Hay Rides. Group queries to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or call 0151 648 7838.  

Q. Is there any alcohol served? 

A: No chance. Scareshow and alcohol don’t mix. We don’t serve it, and if you’re caught with alcohol on you, you’ll be asked to leave. 

Q. Can I smoke?  

A. Yes, but only in designated areas. Please don’t smoke in the forest or near the Creepy Cottage barn, for obvious reasons.  

Q. How long does Scareshow last?  

A. The Haunted Hay Ride lasts around 45 minutes or so. Allow about 20-25 minutes each for the Creepy Cottage and Nightmare Circus, maybe more if it’s busy. There’s lots more to do around the site as well.  

Q. What should we wear? 

A. No formal dress code! Dress up if you like, that’s always fun. You’ll be walking through a forest so something sensible on your feet and warm on your body would help. 

Q. What refreshments will be available? 

A. On the FUN rides, Munch coffee shop will serve the usual menu until 5pm. For FRIGHT and FEAR rides, you can buy burgers from the West Wirral BBQ Company and light refreshments from the Chocky Horror Shop.  

If you have any questions which haven't been answered here then please email us

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Or call us on

(0151) 648 7838   OPTION 1