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Q. Do I need to book? 

 

A. Yes, you do! Don’t just turn up, you may be very disappointed as most nights sell out.

 

Q. How do I book?

  

A. You can book in the farm shop or over the phone on (0151) 648 7838  OPTION 2  or online.

Internet bookings are 50p per ticket cheaper than phone bookings

 

Q. How / when do I get my tickets? 

 

A. Tickets aren’t posted out, you collect them when you turn up on the night.  

 

Q. I need to cancel my tickets- how do I do this?

 

A. As stated in the terms and conditions there are no ticket refunds for any reason. If you're not able to come then please give/sell your tickets to friends or neighbours. It may be possible to transfer your tickets to another time if it's more than 10 days before your booked ride.

 

Q. I need to transfer my tickets to another time- how do I do this?

 

A.  Tickets can be transferred to another date or time at our discretion when possible. This can only be done more than 3 days before your booked ride time. A  £4.00 administration fee applies to any ticket changes.

 

Q. I can't remember which date/time I have booked for. How can I check?

 

A.  For all internet ticket bookings please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your order number and surname. For rides booked over the phone then please call (0151) 648 7838   OPTION 2

 

 Q. Is the ride suitable for my x year old??  

 

A. We don’t give exact age guidance, as it does depend on the child, you know him or her best! Probably from about 8-9 upwards, but some kids love it and some adults are terrified. Best to read our descriptions of the event and make your own decision. Call us if you have any specific questions. 

 

 

Q. Do babies go free of charge? 

 

A: Scareshow is not suitable for babies or younger children, please don't bring them.

 

Q: Why are there no FUN rides this year?

A: Whilst there are no formal Scareshow fun rides for small children, there will be fun Halloween activities incorporated into the usual farm activity timetable, from 24-28 October (half-term week). We recommend you come to the farm then, you don’t have to book.

 

Q: Why isn’t the Haunted Hay Ride in the forest this year?

A: We wanted to do something different! It’ll still be very scary on the trailer, it allows us to do a bit more theatrical stuff and tell more of a story.

 

Q. Do I have to accompany my children? 

 

A: There must be someone 18 or over in any group WITH A TICKET. Under 18s without adequate supervision will be refused entry.

 

Q. What if I'm late? 

 

A. Please arrive at least 10 minutes before your ride time. If you're late you will miss the Haunted Hay Ride but you'll still be able to go on the other attractions.

 

Q: Will I get scared?

A: Yes, that's kind of the point. Should you really want to leave, just tell a member of staff.

 

Q: When can I go to the Nightmare Circus and Creepy Cottage?

 A: The Creepy Cottage and Nightmare Circus will be open from 8.30pm on Preview nights and 6.30pm on Standard and Premium nights. You can go any time between then and the end of Scareshow around 10.45pm, before or after your ride.

 

Q: What's the difference between Preview, Standard and Premium nights?

 

A: There isn't any difference in what's on offer, you get exactly the same ride. To try and space people out a little and give people the chance to come and see the show at a reduced price, we have the Preview weekend. Premium is so-called because they are the most popular dates.

 

Q. Can I book a group visit? 

 

A. You can, but please book early. There is a separate eating area that you can have for an extra charge. Sorry, but due to the high demand for this event there are no group discounts. For groups bigger than 32, you’ll have separate Haunted Hay Rides. Group queries to  This email address is being protected from spambots. You need JavaScript enabled to view it.   or call 0151 648 7838.  

 

Q. Is there any alcohol served? 

 

A: No chance. Scareshow and alcohol don’t mix. We don’t serve it, and if you’re caught drunk, or with alcohol on you, you’ll be asked to leave. Bag searches may be in operation. 

 

Q. Can I smoke?  

 

A. Yes, but only in designated areas. Please don’t smoke in the forest or near the Creepy Cottage barn, for obvious reasons.  

 

Q. How long does Scareshow last?  

 

A. The Haunted Hay Ride lasts around 30-35 minutes or so. Allow about 15-20 minutes for the Creepy Cottage and Nightmare Circus, maybe more if it’s busy. You can also buy a burger, drinks or snacks.

 

Q. What should we wear? 

 

A. No formal dress code! Dress up if you like, that’s always fun. Something sensible on your feet and warm on your body would help. 

 

Q. What refreshments will be available? 

 

A: You can get snacks and hot and cold drinks from the Chocky Horror Shop, and there will be a barbecue so you can get burgers and sausages. 

 

Q: I'm pregnant, can I go to Scareshow?

 

A: We don't recommend Scareshow for pregnant women and those with heart conditions.

Q: Is strobe lighting used?

A:Yes, in the Hay Ride and in the Creepy Cottage. If you are sensitive to strobe lights, please inform a member of staff who will arrange for the strobe to be turned off for you.

 

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If you have any questions which haven't been answered here then please email us

This email address is being protected from spambots. You need JavaScript enabled to view it.

Or call us on

(0151) 648 7838   OPTION 1

 

 

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